As the industry leader in luggage designed and built for aviation professionals, we take great pride in helping to make the demanding lifestyle of Flight Crew Members easier for more than 30 years. Standing behind the FlightCrew™ 5 collection, we offer a 3-Year Commercial Use Warranty that covers defects in materials and workmanship. In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we offer you convenient repair options, so you and your bag can get back to the sky.

You can send or bring your bag to our curated network of Authorized Repair Centers. We recommend calling our customer service department or your local repair center before bringing or shipping your bag to discuss the details of your repair.

More of a DIY person? Contact our customer service department at 800-741-7471 to get needed parts or select the available parts below.